Dixa Dashboard

Visualize your support KPIs with this Dixa dashboard – see your response and handling times, employee stats, and more. Combine your Dixa dashboard with other packages from the Store to get the complete overview of your business.

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Requirements

Dixa Conversations

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Package contents

Dixa Conversations Dashboard
Dixa – Total Conversations
Dixa – Average Waiting Time
Dixa – Longest Waiting Time
Dixa – Number of Unanswered Calls
Dixa – Number of Lost Chats
Dixa – Number of Answered Conversations
Dixa – Number of Inbound Conversations
Dixa – % Calls Answered Within 2 Mins
Dixa – Average Handling Time

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