This dashboard provides you with a great overview of your conversations and different KPIs from Intercom in real-time. Keep track of how your agents are performing on an individual basis, while at the same time keeping an overview of your performance and most important SLAs.
Stay on top of all your conversations and celebrate each time an agent receives a good satisfaction rating.
Gain an overview of your Freshservice tickets with this pre-built dashboard. See your team’s statistics, open and pending tickets, priorities, ticket status, and more. Install now and keep updated with your most important metrics!
Build a Help Scout support dashboard to visualize your active and closed conversations, last closed conversations, employee stats, and more. Install now and get a full overview of your most important Help Scout KPIs!
Get an instant overview of your call KPIs, activity, and your team’s availability with this Intercom dashboard. Install now and see your most important Intercom KPIs in no time.
This Freshdesk dashboard allows you to see customer feedback in real-time.
Stay on top of your ratings by displaying the KPIs for your Support team. Every time they receive a new rating, it will instantly appear on the dashboard.
Install now and see what the customers think about your company.
This pre-built Zendesk Chat dashboard will give you a complete overview of your chats. Keep track of your agents’ performance, chat metrics, ratings, and more.
We recommend using this dashboard together with our other pre-built dashboards from Zendesk.
This pre-built Zendesk Tickets dashboard will give you a complete overview of your ticket metrics. See data for open tickets, priorities, average resolution time, tickets per type, ticket statuses, including a timeline displaying the latest tickets, and more.
Present this dashboard to your support department and let them keep track of their KPIs in real-time.
We recommend using this dashboard together with our other pre-built dashboards from Zendesk.
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Plecto is completely dynamic and can be customized to your needs!