Dixa dashboard

Gain insight into your support KPIs with this Dixa dashboard.

See your response times, employee stats, and which of the conversation channels are the busiest.
Install for free


Dixa Conversations

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Package contents

  • Dixa dashboard
  • Number of Dixa Conversations Created at
  • Number of Inbound Dixa Calls
  • Number of Answered Dixa Conversations
  • Number of Unanswered Dixa Calls
  • Dixa: Average Waiting Time
  • Number of Lost Dixa Chats
  • Dixa: % Calls Answered Within 2 Mins
  • Amount of Dixa Conversations
  • Dixa: Longest Waiting Time

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