Intercom Dashboard

Rikke Mathiasen Plecto

This dashboard provides you with a great overview of your conversations and different KPIs from Intercom in real-time. Keep track of how your agents are performing on an individual basis, while at the same time keeping an overview of your performance and most important SLAs.

Stay on top of all your conversations and celebrate each time an agent receives a good satisfaction rating.

Install for free

Requirements

Intercom Conversation ratings

Intercom Conversations

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Package contents

Intercom Dashboard
Intercom - Goal - Number of Conversations without answer in 3 days
Intercom - Satisfaction Score
Intercom - Avg. Resolution Time
Intercom - Number of Open Tickets
Intercom - Number of Unassigned Tickets
Intercom - Number of Conversations without answer in 3 days
Intercom - New Tickets created
Intercom - Number of Closed Conversations
Intercom - Avg. First Response Time
Intercom - Oldest Unanswered Ticket
Intercom - Number of Snoozed Conversations

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