Plecto Templates

Browse ready-made Plecto packages designed by our experts

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Intercom
Intercom Conversations
Track conversation volume, resolution time, and team workload. View trends in customer interactions, manage responses, and optimize support operations.
Intercom Conversation Ratings
Monitor customer satisfaction with CSAT scores and feedback. Identify top-performing agents, flag negative experiences, and improve support quality based on real-time ratings.
Intercom Calls
Analyze call volumes, durations, missed rates, and agent availability. Understand caller behavior, monitor support coverage, and improve voice support performance

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