Intercom Conversations

Track conversation volume, resolution time, and team workload. View trends in customer interactions, manage responses, and optimize support operations.

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Requirements

Intercom Conversations

Intercom Calls

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Package contents

Plecto Template - Intercom Conversations
Plecto Template - Intercom Conversations - Number of Open Conversations with Replies by Customers
Plecto Template - Intercom Conversations - Number of Open Conversations
Plecto Template - Intercom Conversations - Number of Closed Conversations
Plecto Template - Intercom Conversations - Average Agent Reply Time
Plecto Template - Intercom Calls - Number of Calls
Plecto Template - Intercom Conversations - Number of Snoozed Conversations
Plecto Template - Intercom Conversations - Average Time to Last Close

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