Dixa Dashboard

Visualize your support KPIs with this Dixa dashboard – see your response and handling times, employee stats, and more. Combine your Dixa dashboard with other packages from the Store to get the complete overview of your business.
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Dixa Conversations

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Package contents

  • Dixa Conversations Dashboard
  • Dixa – Total Conversations
  • Dixa – Average Waiting Time
  • Dixa – Longest Waiting Time
  • Dixa – Number of Unanswered Calls
  • Dixa – Number of Lost Chats
  • Dixa – Number of Answered Conversations
  • Dixa – Number of Inbound Conversations
  • Dixa – % Calls Answered Within 2 Mins
  • Dixa – Average Handling Time

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