Intercom Dashboards

This package includes two dashboards. Get an overview of your tickets, response times, customer satisfaction, agent performance, and more. Add now so you can instantly identify the priorities and where action needs to be taken.
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Intercom Dashboard


Intercom Conversations
Intercom Conversation Ratings
Intercom Agents

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Package contents

  • Intercom Dashboard
  • Intercom Agents
  • Intercom – Number of Open Conversations
  • Intercom – Number of Snoozed Conversations
  • Intercom – Number of Closed Conversations
  • Intercom – Average Resolution Time
  • Intercom – Average First Response Time
  • Intercom – Satisfaction Score
  • Intercom – Number of Conversations
  • Intercom – Number of Unassigned Conversations
  • Intercom – Latest Agent Status
  • Intercom – Number of Agents Available
  • Intercom – Number of Conversations Waiting
  • Intercom – Time Since Latest Unanswered Conversation

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Present this dashboard to your support department and let them keep track of their KPIs in real-time.

We recommend using this dashboard together with our other pre-built dashboards from Zendesk.

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